Order Confirmation

Once your order is successfully placed, you will receive a confirmation email with your order details.

After confirmation, our system immediately checks product availability with our warehouse to ensure fast processing.

  • In-stock items will be processed and shipped within 1–3 business days.
  • If an item is unavailable or on backorder, we will notify you promptly with the option to:
    • Wait for restocking, or
    • Receive a full refund

We are committed to keeping you informed at every step of your order.

Order Shipment

Most orders are shipped within 1–3 business days (unless otherwise stated on the product page).

Once your order is shipped, you will receive a tracking number via email.

If you do not receive tracking information within 3 business days, please contact info@poedagar.store

Shipping

We offer reliable international shipping via FedEx, DHL, UPS, and other trusted carriers.

  • Processing Time: 1–3 business days
  • Estimated Delivery Time: 5–15 business days (depending on destination)

Please note that delivery times are estimates and may vary due to customs clearance or local logistics conditions.

Shipping Coverage

We currently ship worldwide.

Shipping fee

Free shipping to most countries（Except for EU countries).

EU countries: Shipping fee 9USD/order(free shipping for order over $35) 

Customs Duties & Taxes

For certain countries, customs duties or taxes may apply according to local regulations.

This mainly applies to:

  • India
  • Saudi Arabia
  • United Arab Emirates
  • Turkey
  • Switzerland

These charges are the responsibility of the recipient.

If customs clearance requires payment and the recipient cannot be reached or declines to pay, the package may be returned or disposed of according to local regulations.

 

Shipping Time by Region (Estimated)

 Area shipping time
United States 5-10 business days
Canada 5-10 business days
Australia 5-10 business days
UK 5-10 business days
EU 5-10 business days
Russia 5-10 business days
Thiland 5-10 business days
Philippines 5-10 business days