Order Confirmation
As soon as you place the order, an order confirmation will be emailed to you. This means we have received your order and payment. As soon as we receive your order, we automatically reach out to our warehouse to confirm the product is in stock and is available for immediate shipment. In rare cases, if the product is on backorder or unavailable, we will contact you immediately and ask if you would like to wait for the product to become available or have your payment refunded. If the item is available for immediate shipment (1-3 business days) we will submit the order for processing and arrange shipment.
Order Shipment
Most products ship within 1 to 3 business days from the date of your order (unless indicated on the product page). We will send you tracking information as soon as it is available. If you do not receive tracking info within 3 business days of your order, feel free to follow up with us via email.
Shipping
We offer Fast shipping via FedEx, DHL, UPS, or other couriers.After the order is processed, allow 5 to 15 business days for the product(s) to reach you.
If your tracking number hasn’t been updated in 5 days, please contact us to check it.
Countries Supported
to see all the countries supported.
Shipping fee
Free shipping to most countries（Except for EU countries).
EU countries: Shipping fee 9USD/order(free shipping for order over $35)
Customers in India, Saudi Arabia, the United Arab Emirates, Turkey, and Switzerland need to bear the customs duties and value-added tax (DDU plan) involved in the package, which are paid by the recipient. If the recipient cannot be contacted or the recipient refuses to pay, the goods will be destroyed. And the resulting losses shall be borne by the buyer.
Shipping time
| Area | shipping time |
| United States | 8-15 business days |
| Canada | 8-15 business days |
| Australia | 8-15 business days |
| UK | 8-15 business days |
| EU | 8-15 business days |
| Russia | 5-10 business days |
| Thiland | 5-10 business days |
| Philippines | 5-10 business days |