Thank you for choosing Poedagar. We are committed to providing you with high-quality timepieces that stand the test of time. Your satisfaction is our priority, and we offer a comprehensive warranty to ensure peace of mind with your purchase.
Warranty Coverage: Poedagar watches come with a 12-month limited warranty from the date of purchase. This warranty covers material and manufacturing defects under normal use.
What is Covered:
- Manufacturing defects in the watch movement
- Defects in the watch hands and dial
- Any issues related to workmanship
What is Not Covered:
- Normal wear and tear (scratches, discoloration, strap damage, etc.)
- Damage resulting from improper handling, accidents, or misuse
- Water damage (unless explicitly stated as water-resistant)
- Battery replacement
- Unauthorized repairs or modifications
How to Claim Warranty:
- Provide proof of purchase (order confirmation, receipt, or invoice).
- Contact our customer service team at [info@poedagar.store].
- Ship the watch to our authorized service center as instructed by our team.
Important Notes:
- Warranty claims are subject to verification.
- The customer is responsible for shipping costs related to warranty claims unless stated otherwise.
- If a defect is found, Poedagar will repair or replace the watch at our discretion.
For any further questions or assistance, please reach out to our support team. We appreciate your trust in Poedagar and look forward to keeping you on time in style.